First and foremost, we're always adding and improving features on the recording widget. If you have any feedback or ideas for improvements we'd be happy to hear your thoughts. Send us an email or reach out on Twitter.
Your Soundbite embed widget can be lightly customized to fit your brand through your Account settings. You will have tiered access to certain settings based on your current plan. If a feature isn't showing in your account, you likely need to upgrade your plan to gain access to that customization.